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FAQ


I couldn't get my registration code from XC Software.

Once your payment is received, all the necessary information including registration code are sent to your email address you have given on the order form within no more than 2-3 days.

Note that, if the email address you supplied is not available for any reason, there left no other ways to access you. If you didn't get any response from XC Software after a week, please do not wait longer and contact XC using a different email address (even if you are sure that your current address is working).

Where has EZedit gone? 
Nowhere. Just the application name of EZedit has changed to Blue Thermic.

I'm a registered user of EZedit. How about my registration status? 
You are now a registered user of Blue Thermic. You may download and install all the future versions of Blue Thermic for free.

Does Blue Thermic contain any kind of spyware code? 
No. You should note that Blue Thermic is a shareware, not spyware. None of the products of XC Software include any kinds of 'spy' type code.

"It would be nice if BT were featuring ..." 
The development plan of Blue Thermic project is mainly based on user feedbacks. If you have a suggestion, please send it using the feedback form. You will be notified about the result of your suggestion.